Frequently Asked Questions
Below, you will find the answers to some of our most frequently asked questions.
Q: Where are you located?
A: We do not have a store location. We come to you and work in your home, lighting and surroundings. I work mostly in the Morris County area, but since I live in southern Morris County, I often work in Union and Somerset Counties as well.
A: Not necessarily. I do have appointments available on Saturday mornings. In the summer, I have evening appointments available. Color requires daylight, so we have more time available on Summer evenings.
A: We work like a store that comes to you. We meet in your home so that I can get a true feel for you and the space we’ll be creating. Rooms and colors look different depending on the lighting so it is important to understand the environment of the space.
A: Since we work more like a store, and offer products at a retail price, it allows us to include our services and design time in the price of our products.
A: Our first appointment is our chance to get to know each other. We will talk about your project, list everything you’d like to accomplish and establish a budget for the project.
A: Often times, my clients have no idea what the budget should be for their project size. After we list what is to be included in the project, I can suggest a budget.
A: No minimum! I have done projects as small as bathroom wallpaper and as large whole house projects/new construction.
A: I would prefer to work with some existing pieces or treasures. Sometimes it is harder to “start from scratch”. It is often harder to get a sense of my clients’ taste when the room or house is empty.
A: I don’t shop in stores with clients. Because our product library is so diverse, it makes it very easy to have just about everything needed to complete a room.
A: Depending on the project, things could take two to twelve weeks. Something simple like wallpaper arrives very quickly. Some upholstered furniture takes many weeks to be custom crafted.
A: For the most part, no, custom products are not returnable. I have had a few small issues over the years, for which I handle on an individual basis.
A: Although I prefer not to, I can work hourly to produce a floorplan with furniture sizes.